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Health & Wellness Services Division of Student Affairs

Services covered by health fee


Your student health fee enables Health & Wellness Services and Counseling and Psychological Services to offer a comprehensive suite of services in one convenient on-campus location.

Your fall 2017 health fee eligibility starts today! If you’re enrolled for the fall semester, you can begin accessing our services and programs.

Students who pay the health fee receive access to a wide range of health services at no additional cost, including:

  • One medical clinic office visit per semester, which covers the face-to-face time spent with a health care provider only. This excludes comprehensive physicals, specialty visits to Behavioral Health or the vision clinic, procedures, immunizations, and travel clinic.
  • 24/7 medical advice from our nursing staff over our telephone nurse line at 509-335-3575
  • Same-day mental health services at Behavioral Health (on referral from your health care provider)
  • Referral coordinator to help you find community providers for specialty services
  • Certified health insurance navigators to help students without insurance understand their options through the Washington Health Benefit Exchange
  • Nutrition counseling with our registered dietitian
  • Tobacco cessation counseling and nicotine replacements through Behavioral Health
  • Health screenings for cholesterol, blood pressure, stress, cancer screening skills and more
  • Educational programs covering a range of topics including stress management, mental health, life skills, substance use, and violence prevention
  • 24-hour crisis line operated by Counseling and Psychological Services (CAPS)
  • Unlimited group counseling and workshops as well as brief, focused individual therapy and other psychological services provided at CAPS

Charges for additional services will be billed to your insurance. Don’t have insurance? Call us and get help from our certified health insurance navigators. We also offer a financial assistance program for students who need help paying for medical services at our clinic.

For details on costs for services and insurance companies we’re contracted with, visit our billing page. As always, don’t hesitate to call our billing staff at 509-335-3575 with any questions about costs and insurance!

Student insurance coverage improves

While prices rise all around us, there is good news for graduate assistants and international students: student insurance rates for next year are decreasing while providing more coverage.

The 2017-2018 insurance plan premium will be $1677 per year, a $183 decrease from last academic year. International students pay their own premiums and will therefore benefit from a direct reduction in their out-of-pocket expense. Graduate assistants’ premiums are paid by their department.

In addition to lower rates, both graduate assistants and international students will receive additional benefits in the 2017-2018 plan. We’ve increased reimbursement for brand name prescription drugs from the current 60 percent to 70 percent. We now cover vision exams in full at our clinic and up to $65 at other vision clinics.

Additionally, international students will now be able to purchase a Delta Dental insurance plan. Graduate assistants receive dental coverage as part of their standard plan.

We’ll post more information about the 2017-2018 plan and benefits on our website in July. Automatic enrollment for qualifying students occurs in the second week of August.

Do you have any questions about your insurance benefit? Please feel free to contact us for more information.

Take advantage of your vision benefits

Take advantage of your vision benefits

Start your summer with the perfect pair of glasses or sunglasses! Do you wear contacts? We have those too!

Right now is the perfect time for graduate and international students to take advantage of their vision benefits through WSU student insurance. Our vision clinic is open all summer long and ready to help you!

Your $200 hardware benefit can go towards glasses, prescription sunglasses, or contact lenses. We even have a Cougar Package that includes selected frames, single vision polycarbonate lenses, and an anti-reflective coating for $200.

If you don’t have a vision prescription, it’s still important to visit your eye doctor every one to two years.

Have any questions about your insurance benefit? Please feel free to contact us. To book your appointment, call or schedule online through our Patient Portal.

Insurance basics for Cougs

Insurance basics for Cougs

About 66 percent of Cougs are still on their parents’ health insurance plan! Whether you use your parents’ insurance or have your own plan, our healthcare system is complex and learning to navigate it on your own can be tough. Here are some insurance basics to keep in mind next time you make a medical appointment.

Check to see if your healthcare provider is in-network

Insurance companies have contract agreements with certain healthcare providers, who are considered in-network. Insurance plans generally provide more coverage for services performed by in-network providers, which lowers the amount you have to pay out of pocket.

You can usually find a list of in-network providers in your area on your insurance company’s website. Or, you can check your healthcare provider’s website or call them to get details on what your insurance will cover.

For Health & Wellness Services, check our list of contracted insurance companies or contact our billing office for details. If you have WSU insurance as an international student or graduate assistant, you can find more info on our student insurance website.

Find out if you need a referral

If you need to see a specialist or get a specific medical service, you may need a referral. If you’re visiting a healthcare provider other than your primary doctor’s office, check with your insurance company to find out whether or not you need a referral.

If you need a referral and don’t get one in advance, you may have trouble getting your insurance company to cover the service. If you need to see a specialist for any reason, our medical clinic can help you with referrals to local providers.

Know your annual premium, deductible and copay

An annual premium is the amount you or your parents pay to have your health insurance plan. In any given year, you have to pay a set amount of medical expenses out of pocket before your insurance company will pay for any services. This is called a deductible.

At each medical appointment, you may also have a copay or co-insurance. After you’ve met your deductible for the year, all you have to pay is your copay (a set amount of money) or co-insurance (a set percentage of total cost) and your insurance company will cover the rest of your bill.

If you aren’t sure how much your visit will cost, your healthcare provider’s billing office can help you figure out your coverage and how much you’ll owe.

Check your Explanation of Benefits (EOB)

After your insurance company pays for a medical service you’ve received, they’ll send you a document called an EOB. Your EOB will tell you what the claim was for, whether it was approved and for how much.

Depending on your insurance company and the preferences you’ve set, you may receive your EOB in the mail or electronically. When it arrives, make sure the information is correct and contact your insurance company if you have questions.

Explore your options

If you don’t have health insurance, low-cost insurance options are available through the Washington State Health Benefit Exchange. Open enrollment for 2017 plans is happening now!

If you need help navigating your insurance options or have any concerns about how to pay for medical care, you are always welcome to contact our billing office.