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Health & Wellness Services Division of Student Affairs

New Students

New Student Checklist (things you can do before you arrive)

Your First Visit

Call 509-335-3575 to make an appointment with one of our providers. You can also schedule appointments online through the Patient Portal.

If you have an existing condition, we encourage you to schedule an introductory appointment to get to know one of our physicians. Bring your medical records or have them transferred to our clinic before your visit.

Check-in for Your Appointment

Please arrive 15 minutes before your scheduled appointment time. Bring your insurance card. If you need health insurance, the Washington State Health Benefit Exchange offers low-cost medical insurance options.

Cancel Your Appointment

Call 509-335-3575 or log on to the Patient Portal to cancel or reschedule an appointment at least 24 hours in advance. You will be charged a $25 fee for all missed appointments. If you are late for your appointment, you may be asked to reschedule.

Nurse Consultation

Call 509-335-3575 to speak with a nurse 24/7. You can also stop by HWS during regular business hours to visit with a nurse.

Health Care Services for Spouses & Partners of Graduate/Professional Students

The PASS Program enables spouses or partners of eligible graduate/professional students to access health care services available at HWS.